A native West Virginian, Eric brings over two decades of experience in the faith-based nonprofit community, having served as a minister, facilitator, resource manager, and executive director. He holds a master’s degree in divinity from Drew University School of Theology and a bachelor’s degree in psychology from Bethany College.
As Executive Director, Eric serves as the key management leader of KPCC, overseeing the organization’s administration, programs, and strategic direction — with community outreach always at the heart of his work. He is deeply committed to the legacy KPCC Counseling has built over the past 50 years and is dedicated to carrying that mission forward for generations to come.
Outside the office, Eric’s interests are as varied as they are life-giving. He has a passion for theology and enjoys providing emotional intelligence coaching, and has recently discovered a love of photography, often found capturing the beauty of West Virginia’s landscapes in his spare time. He also cherishes time with family and, as a trained facilitator in the LEGO® SERIOUS PLAY® method, never misses a good excuse to play with LEGO!

Jerica leads KPCC’s clinical team with warmth and a steady hand, holding the standard for every counselor on staff while never losing the personal touch that makes KPCC feel different from a typical practice. She was the calibration example for how every staff bio on this site should read: real, specific, and warm rather than clinical.

Rozzy turns KPCC’s mission into the resources that keep it running — grants, donor relationships, event fundraising, and the fifty small things that make the Client Sponsorship Fund possible. She describes her own approach to the work as visionary, integrative, and open-minded: she connects dots other people don’t see yet, and brings people from very different rooms — churches, corporations, City Hall — to the same table for KPCC.
She’s been a professional advocate for more than ten years, working in development and fundraising since college — work that’s put her in rooms with donors, city officials, and community leaders across West Virginia. “My calling is to help fellow West Virginians,” she says, “and I’ve dedicated my life’s work to making it better.”
For Rozzy, the Client Sponsorship Fund isn’t an abstraction — it’s personal. “I was originally seen for therapy thanks to a sliding-scale and sponsorship program,” she says, “and I wouldn’t have been able to get care or change my life for the better without it. That’s why I focus on making our CSF sustainable” — so the next person who needs it has exactly what she had. It’s the kind of full-circle reason most people never get to build a career around, and she doesn’t take it for granted.
One of her favorite moments at KPCC was the day the rebrand was announced to staff — standing in front of her team, genuinely excited to share what she believes is “the next best chapter of KP Counseling Center.” For someone who spends most of her time convincing people outside KPCC to believe in the mission, it was a rare chance to make that same case to the people already living it every day.

Around the office, Cheryl is the office mom — the one who looks after everyone, staff and their fur babies included, keeps birthdays from slipping by unnoticed, and makes sure the office never runs out of what it needs. She’s KPCC’s built-in cheerleader too, the kind of presence that makes a hard day feel a little lighter.
That same caretaking shows up in how she treats clients. Cheryl works out of KPCC’s Charleston office and is often the first friendly voice families hear when they call, and she’s the one matching new clients to the right counselor as part of KPCC’s Concierge Counseling promise — getting to know a little about someone’s situation and finding the therapist who actually fits. She’s also the one who gets sliding-scale pricing and Client Sponsorship Fund support situated for each client, so cost is settled before anyone has to worry about it — and by all accounts, she’ll do whatever it takes to get a new client started. “Our care begins from the first time a client calls in,” she says. “KPCC is a ‘no judgment zone.'”
That belief runs deeper than good customer service for Cheryl — it’s personal conviction. “There is no shame in seeking counseling,” she says. “You wouldn’t think twice about seeking medical help for a health issue — mental health is no different at all.” It’s a value she carries into every match she makes.
She doesn’t measure her work in numbers — she measures it in callbacks. “When a client calls back in to thank me for placing them with the therapist who meets them where they are,” she says, “it means I’ve done my job correctly.” That’s the moment, more than any other, that tells her she’s doing exactly what she’s supposed to be doing.

Becky keeps KPCC’s billing running smoothly behind the scenes — the person who makes sure the business of care runs so quietly that clients and clinicians can focus entirely on the work that matters. “I’ll give it my all to make sure your insurance claims get paid,” she says, “and in the case that they don’t, I will work with you so that the cost is not burdensome.”
She didn’t come to this work by way of counseling. “I started out as a clerical assistant out of high school and worked several years as a data entry clerk,” Becky says. “That progressed to more advanced administrative positions. I found that I have a detail-oriented mindset and thrive with the skills I have learned over the 30 years in the administrative field.” Before KPCC, she ran her own virtual executive administrative assistant business and discovered an eye for graphic design, social media, and brand creation along the way. “I have to say I enjoy the work I do with KPCC more.”
What keeps her invested is the mission itself. “I think we have a special spot in the community in that we can offer counseling, both faith-based and not, to those who couldn’t otherwise get it through our mission” — the Client Sponsorship Fund. Day to day, that mission is personal to her too: “It means that clients choose us because of our reputation, and if they don’t have insurance and can’t afford other agencies, they can be seen here without having a huge out-of-pocket expense.”
“It is most definitely not what society makes it,” she says of the stigma around therapy. “There shouldn’t be a stigma put on those getting the help that they need. It is a needed service to help someone through a hard time to feel like a whole person again.” Ask her what makes KPCC special and she’ll tell you it’s the people: “We have therapists with so many different backgrounds and certifications. As busy as we are and all the issues that we face day-to-day, in the end we are family.”
Becky sums up her own why simply — “I love my work and the work that we do here at KPCC. I do my best daily to make sure that the therapists get the best pay they can and clients get the best care possible.”