A: Sliding-scale fees based on income and family size; most major insurance accepted. Nobody is turned away over cost.

A: Our clinical counseling services are for ages 14 and up. Workshops and community programs are open to all ages — call us and we can help point you toward other local resources for younger children.

A: No. KPCC serves everyone, regardless of faith background — Inclusion means everyone belongs here. Faith-integrated care is available if you want it, never required.

A: Yes, across all 55 counties in West Virginia — the same concierge experience, wherever you’re logging in from.

A: Charleston and Barboursville, plus telehealth anywhere in West Virginia’s 55 counties.

A:Our intake team helps match you based on what you’re looking for — think of them as your guide to the right waypoint. You can also browse counselor profiles directly.

A: Tell us. Matching isn’t guaranteed on the first try, and we’d rather switch you to someone better suited than have you push through a mismatch.

A: Life happens — we get it. We ask for 24 hours’ for cancelations so we can offer that time to someone else who needs it, and we’ll always work with you when something unexpected comes up. A missed appointment without a 24-hour notice is a $125 fee.

A: Yes, with standard legal exceptions your counselor will explain at your first session. Safety and trust come first, always.